amatyultare: (don't ask)
(above quote is from this delicious bit of sporking.)

•My car has died. Really, really died. As in, getting it to start might require a Ouija board. What happened? Don’t ask me. I was driving to work Monday when I noticed there was smoke coming out of the hood (!!!) so I turned around and came back. Eric and I poked around at the engine, etc, and Eric told me to turn it on so we could figure out the source of the smoke. I did, it turned on...and quietly died. And wouldn’t turn on again.

So for my last few days of work, I am driving Erica’s car. This is a less-than ideal solution, though, as the suspension is not in great shape. Good thing I had given my two weeks’ notice at Microdyne, eh?

•Speaking of Microdyne--last two days, yeah! My manager still has not chosen a replacement. I have basically given up. Starting Friday, the day after I leave, work will STOP on the contract because NO ONE WILL BE DOING IT. Wonder how long it will take them to notice.

Also, we are up to 200+ unanswered customer emails. Good times. *headdesk*

•I’ve been thinking about it on and off this weekend, and I am steadily more apathetic about Twilight-rantage. Let me just say three things, to get them off my chest. (If any of my readers wish me to elaborate on my points or give examples, I of course shall.)

Edward Cullen is not ‘the perfect guy’: he is creepy, manipulative, and bipolar. And a stalker. (Seriously, find the leaked chapters of ‘Midnight Sun’ and read them, they are scaaaary.

Bella Swan is passive-aggressive, codependent, and has a martyr complex.

Stephanie Meyer cannot (or, perhaps, simply ‘does not) use the English language properly, let alone eloquently. I think one review (from Sweden!) perfectly sums up the stylistic aspect of SMeyer’s work using the immortal phrase “violent adjective-mongering”


Also, I highly recommend you check out [livejournal.com profile] xlormp for a truly delicious parody: The Most Popular Book In The Whole World. No, seriously, read it:

There were three thoughts I was thinking,
that I was absolutely positive were accurate thoughts:

One, Xlormp was a space alien.

Two, there was part of him, and probably it was
all of him, that wanted to blow up my planet.

And three, I was really, really hungry for quesadillas.


One more thing, and I swear I’ll stop. There is a Twilight drinking game! This clearly needs to be adapted for the movie once it’s released.

•On the topic of books, was I the only person who didn’t know there was a new Tamora Pierce book out? Is Terrier the latest Tamora Pierce book? My library is pretty good about getting her stuff, so I figured it was, but it was published almost two years ago.....anyway, I really like Terrier and I support the romance even though it is SO DOOMED. Also, the earlier-and-darker Corus is quite intriguing.

And now....a little Agatha Christie before bed? I think so.
amatyultare: (don't ask)
(above quote is from this delicious bit of sporking.)

•My car has died. Really, really died. As in, getting it to start might require a Ouija board. What happened? Don’t ask me. I was driving to work Monday when I noticed there was smoke coming out of the hood (!!!) so I turned around and came back. Eric and I poked around at the engine, etc, and Eric told me to turn it on so we could figure out the source of the smoke. I did, it turned on...and quietly died. And wouldn’t turn on again.

So for my last few days of work, I am driving Erica’s car. This is a less-than ideal solution, though, as the suspension is not in great shape. Good thing I had given my two weeks’ notice at Microdyne, eh?

•Speaking of Microdyne--last two days, yeah! My manager still has not chosen a replacement. I have basically given up. Starting Friday, the day after I leave, work will STOP on the contract because NO ONE WILL BE DOING IT. Wonder how long it will take them to notice.

Also, we are up to 200+ unanswered customer emails. Good times. *headdesk*

•I’ve been thinking about it on and off this weekend, and I am steadily more apathetic about Twilight-rantage. Let me just say three things, to get them off my chest. (If any of my readers wish me to elaborate on my points or give examples, I of course shall.)

Edward Cullen is not ‘the perfect guy’: he is creepy, manipulative, and bipolar. And a stalker. (Seriously, find the leaked chapters of ‘Midnight Sun’ and read them, they are scaaaary.

Bella Swan is passive-aggressive, codependent, and has a martyr complex.

Stephanie Meyer cannot (or, perhaps, simply ‘does not) use the English language properly, let alone eloquently. I think one review (from Sweden!) perfectly sums up the stylistic aspect of SMeyer’s work using the immortal phrase “violent adjective-mongering”


Also, I highly recommend you check out [livejournal.com profile] xlormp for a truly delicious parody: The Most Popular Book In The Whole World. No, seriously, read it:

There were three thoughts I was thinking,
that I was absolutely positive were accurate thoughts:

One, Xlormp was a space alien.

Two, there was part of him, and probably it was
all of him, that wanted to blow up my planet.

And three, I was really, really hungry for quesadillas.


One more thing, and I swear I’ll stop. There is a Twilight drinking game! This clearly needs to be adapted for the movie once it’s released.

•On the topic of books, was I the only person who didn’t know there was a new Tamora Pierce book out? Is Terrier the latest Tamora Pierce book? My library is pretty good about getting her stuff, so I figured it was, but it was published almost two years ago.....anyway, I really like Terrier and I support the romance even though it is SO DOOMED. Also, the earlier-and-darker Corus is quite intriguing.

And now....a little Agatha Christie before bed? I think so.
amatyultare: (don't ask)
You know, not to beat a dead horse here, but every day this week I've gone into work thinking "It won't be as bad, today." And every day, I'M WRONG.

Today, we had very few people scheduled in (blame my manager) and everyone called in sick. It was literally one other person and myself on the phones by ourselves until 1 PM.

Remember that 'service level' I mentioned? The one we're supposed to hit 90%+ on? Service level is the percentage of calls we answer within 120 seconds. Calls that drop (they hang up before we answer the call) automatically count against us. Remember how on Monday, I was freaked out because we were hovering around 75%?

Hah.

Today, our low point was 5.3% service level. When I left, we were at a high point of about 22% since some people were scheduled in for the afternoon (and actually showed up, thank goodness). If we managed to hit higher than 30% for the day, I would be startled.

I have all these things I need to do at work, to tie up loose ends and so forth, and I don't have five minutes free at a time to do them. Oh, and my manager still hasn't picked my replacement, which I told him a week ago (and HIS manager too) was essential to do ASAP.

On another note, I finished Twilight. I am not at all enamoured of it--believe me, there will be much ranting, later--but I can see why some love it. For someone who believes in and daydreams about that kind of obsessive, utterly possessing and isolating 'love', such a warmly approving and relentlessly detailed account of it must be overwhelming.

I should get some sleep for work tomorrow...ugh. One more week....
amatyultare: (don't ask)
You know, not to beat a dead horse here, but every day this week I've gone into work thinking "It won't be as bad, today." And every day, I'M WRONG.

Today, we had very few people scheduled in (blame my manager) and everyone called in sick. It was literally one other person and myself on the phones by ourselves until 1 PM.

Remember that 'service level' I mentioned? The one we're supposed to hit 90%+ on? Service level is the percentage of calls we answer within 120 seconds. Calls that drop (they hang up before we answer the call) automatically count against us. Remember how on Monday, I was freaked out because we were hovering around 75%?

Hah.

Today, our low point was 5.3% service level. When I left, we were at a high point of about 22% since some people were scheduled in for the afternoon (and actually showed up, thank goodness). If we managed to hit higher than 30% for the day, I would be startled.

I have all these things I need to do at work, to tie up loose ends and so forth, and I don't have five minutes free at a time to do them. Oh, and my manager still hasn't picked my replacement, which I told him a week ago (and HIS manager too) was essential to do ASAP.

On another note, I finished Twilight. I am not at all enamoured of it--believe me, there will be much ranting, later--but I can see why some love it. For someone who believes in and daydreams about that kind of obsessive, utterly possessing and isolating 'love', such a warmly approving and relentlessly detailed account of it must be overwhelming.

I should get some sleep for work tomorrow...ugh. One more week....
amatyultare: (don't ask)
So. Microdyne made me their July Employee of the Month. Heh. It's sort of a big deal (ish) as it's an all-company award. It was funny, all the managers came around to my station and gave me a little round of applause, and I got a plaque. I guess I should be flattered, but I couldn't help but think ".......well, this is awkward."

Also, my manager asked me today if I would be willing to 'stay' if they worked out a way for me to work from home. Which is pretty startling, since Microdyne doesn't really do that. I said no, but he told me to think about it. Somehow, I doubt my answer will change.

And, spurred my curiosity and some weird mental masochism, I went to two different libraries to try to find 'Twilight', but every volume was checked out.

So I bought a copy for myself. WHY?

I'm right around page 300, which leaves me 200 to go. It's alternately making me crack up and want to throw up. The chapter that really got me, though, was 'Confessions', the last chapter I've read so far.

First, let me share the first paragraph of this chapter (Background: Edward is the main male character and a vampire. In Stephanie Meyer's world, apparently vampires aren't hurt by the sun. They just sparkle in the sun. Like they're wearing glitter lotion. Yeah.)

Edward in the sunlight was shocking. I couldn't get use to it, though I'd been staring at him all afternoon. His skin, white despite the faint flush from yesterday's hunting trip, literally sparkled, like thousands of tiny diamonds were embedded in the surface. He lay perfectly still in the grass, his shirt open over his sculpted, incandescent chest, his scintillating arms bare. His glistening pale lavender lids were shut, though of course he didn't sleep. A perfect statue, carved in some unknown stone, smooth like marble, glittering like crystal.


I giggled hysterically (starting around the word 'incandescent'), then found Mom and read the passage to her. Her comment was a dubious, "It almost sounds like soft-core porn." True, that.

Then I went back and counted the number of times in this chapter that Edward is described as stone-like/marble-like/statue or sculture-like. 13 times. In a 26 page chapter.

More disturbingly, this is where the Edward/Bella relationship really gets scary, because it's when he physically threatens her for the first time. No vague comments about how he's 'dangerous' or she 'shouldn't be around him'. He rips a branch off a tree, hurls it so hard at another tree that the trunk shatters, and then looks at her and tells her, "That could have been you." I don't buy the 'oh, he's trying to caution her.' It's a threat, and extremely disturbing.

Oh, but Bella is okay with it, because she's distracted just by being with him. Because he's hot (and marble-like). Right. Oh, and his breath smells delicious. (?!?)

Once I'm finished with this book, I'll have more to say about it. I can already feel the essays bubbling up.
amatyultare: (don't ask)
So. Microdyne made me their July Employee of the Month. Heh. It's sort of a big deal (ish) as it's an all-company award. It was funny, all the managers came around to my station and gave me a little round of applause, and I got a plaque. I guess I should be flattered, but I couldn't help but think ".......well, this is awkward."

Also, my manager asked me today if I would be willing to 'stay' if they worked out a way for me to work from home. Which is pretty startling, since Microdyne doesn't really do that. I said no, but he told me to think about it. Somehow, I doubt my answer will change.

And, spurred my curiosity and some weird mental masochism, I went to two different libraries to try to find 'Twilight', but every volume was checked out.

So I bought a copy for myself. WHY?

I'm right around page 300, which leaves me 200 to go. It's alternately making me crack up and want to throw up. The chapter that really got me, though, was 'Confessions', the last chapter I've read so far.

First, let me share the first paragraph of this chapter (Background: Edward is the main male character and a vampire. In Stephanie Meyer's world, apparently vampires aren't hurt by the sun. They just sparkle in the sun. Like they're wearing glitter lotion. Yeah.)

Edward in the sunlight was shocking. I couldn't get use to it, though I'd been staring at him all afternoon. His skin, white despite the faint flush from yesterday's hunting trip, literally sparkled, like thousands of tiny diamonds were embedded in the surface. He lay perfectly still in the grass, his shirt open over his sculpted, incandescent chest, his scintillating arms bare. His glistening pale lavender lids were shut, though of course he didn't sleep. A perfect statue, carved in some unknown stone, smooth like marble, glittering like crystal.


I giggled hysterically (starting around the word 'incandescent'), then found Mom and read the passage to her. Her comment was a dubious, "It almost sounds like soft-core porn." True, that.

Then I went back and counted the number of times in this chapter that Edward is described as stone-like/marble-like/statue or sculture-like. 13 times. In a 26 page chapter.

More disturbingly, this is where the Edward/Bella relationship really gets scary, because it's when he physically threatens her for the first time. No vague comments about how he's 'dangerous' or she 'shouldn't be around him'. He rips a branch off a tree, hurls it so hard at another tree that the trunk shatters, and then looks at her and tells her, "That could have been you." I don't buy the 'oh, he's trying to caution her.' It's a threat, and extremely disturbing.

Oh, but Bella is okay with it, because she's distracted just by being with him. Because he's hot (and marble-like). Right. Oh, and his breath smells delicious. (?!?)

Once I'm finished with this book, I'll have more to say about it. I can already feel the essays bubbling up.
amatyultare: (does not compute)
I'm so tired and grumpy *sigh* I feel like I shouldn't complain, because a lot of my friends are having REALLY bad weeks, and I'm not...I'm just annoyed.

Quickly, regarding the internet tech support aspect of my job...

Dear incredibly computer-illiterate customer,

You are connected to the internet. You clicked on 'My Computer' and then 'Dialup Network' and then on the dialup icon, and it told you that you were connected. You're done! You've got a connection and you're good to go! For the love of God, please stop asking me 'what do I do now?' If you don't know of anything to do on the internet, why did you even buy our service?

Also, no, I will not walk you through how to change the resolution of your desktop. That's not our job as your Internet Service Provider. In most cases I would anyway, because I'm nice like that. But the previous rep tried, and spent 25 MINUTES trying to explain it to you, and you just. didn't. get it. At this point, I'm not going to even bother trying.

And when I tell you for the fifth time that I'm not really familiar with your OS and am not sure how to change the screen resolution off the top of my head (it's true; it's been a LONG time since I used a computer with Windows '98) please do not get all huffy and ask me how I'd do it if I was on my 'fancy-pants' computer at home. Maybe it was little rude for me to respond by rattling off the steps I would take and end with a cheery 'but that won't work on your computer, because I own a Mac'...but frankly by that point, I just didn't care.

And now, a whole lot of rant-age about the customer-service part of my job (for a different company).

tl;dr--Practically everyone associated with this contract annoys me )

Mmmmm...bedtime. Maybe I'll feel better in the morning.
amatyultare: (Default)
I'm so tired and grumpy *sigh* I feel like I shouldn't complain, because a lot of my friends are having REALLY bad weeks, and I'm not...I'm just annoyed.

Quickly, regarding the internet tech support aspect of my job...

Dear incredibly computer-illiterate customer,

You are connected to the internet. You clicked on 'My Computer' and then 'Dialup Network' and then on the dialup icon, and it told you that you were connected. You're done! You've got a connection and you're good to go! For the love of God, please stop asking me 'what do I do now?' If you don't know of anything to do on the internet, why did you even buy our service?

Also, no, I will not walk you through how to change the resolution of your desktop. That's not our job as your Internet Service Provider. In most cases I would anyway, because I'm nice like that. But the previous rep tried, and spent 25 MINUTES trying to explain it to you, and you just. didn't. get it. At this point, I'm not going to even bother trying.

And when I tell you for the fifth time that I'm not really familiar with your OS and am not sure how to change the screen resolution off the top of my head (it's true; it's been a LONG time since I used a computer with Windows '98) please do not get all huffy and ask me how I'd do it if I was on my 'fancy-pants' computer at home. Maybe it was little rude for me to respond by rattling off the steps I would take and end with a cheery 'but that won't work on your computer, because I own a Mac'...but frankly by that point, I just didn't care.

And now, a whole lot of rant-age about the customer-service part of my job (for a different company).

tl;dr--Practically everyone associated with this contract annoys me )

Mmmmm...bedtime. Maybe I'll feel better in the morning.
amatyultare: (Default)
I have found an incredibly cracktastic (for me, anyway) LJ community.

[livejournal.com profile] customers_suck

It's for people who work or worked in customer service, retail, or anything else 'customer-based', to post horror stories.

I will probably post some of my own stories, when I have time. But I really wish I had discovered this a couple of years ago...

Well, I did get some work done tonight. I basically just used my Ryvius time reading the website. Ah well.

Bedtime. Later, all!
amatyultare: (Default)
Hence this will be a very short update. Life is going on in that on-going way it does, without much...um...going on. Oh, except the threat of Mom getting sued, but I very much doubt that's going to happen. It's a long story, which can be boiled down to: people are really stupid sometimes.

I've been doing very little lately--just work, reading (have I mentioned lately how much I love Terry Pratchett?), watching anime, etc. Life is boring, in fact, but that's okay.

And now, of course, Shocking Tales from Customer Service: True or False? )

And now I'm *really* tired. Night, all!
amatyultare: (Default)
Just got an idea for a Mahoromatic AMV. Must get access to video capture/editing software (also must buy Something More Beautiful, but not legally as I'll be damned if I'll pay $100 for 14 episodes). Yay AMVs!

Kris's meme-thing got me thinking...hence My ideal guy )

And on the subject of LJ-cuts, what you've all been waiting for...Shocking Tales from Customer Service! )

Speaking of work, I did mention that I started my 4-day-a-week, 10-hour-a-day schedule this week, right? Having Fridays off will be nice but that's a *long* day.

In other news, my Hinoto wig is slowly...very slowly...but surely taking shape. Next problem: the kimono. A regular kimono pattern is hard enough to come by in the DFC area, but I'm not sure if a regular kimono pattern would even work since the bottom has to spread out so much. Also, in most of the artwork/pictures, Hinoto's bottom kimono is a kind of lilac...but when you watch the series, most of the time it's a kind of burgandy. Which to go with? Hmm...oh, and just a note: I officially have the days off for Nekocon. Yay!

I think it's bedtime. Later, all!

EDIT: New Terry Pratchett book coming out tomorrow. How excited am I? SO excited! If I had the time and money, I'd totally drive to Boston this weekend (he's having a booksigning there).
amatyultare: (Default)
I've been putting off posting until I finished Fushigi Yuugi, so I've got a bunch of random stuff. Bear with me and the Bullet Points of Doom™.

•I have indeed finished Fushigi Yuugi (and Descendants of Darkness, but that was way back on Saturday). I finished it all in four days, go me! I got through 46 episodes during the long weekend, and watched the last six episodes tonight. My mom's all like, 'Why are you watching it so fast?' and I....didn't even respond because I was too busy watching. So good! Never has anything fictional made me cry so much. I'm so buying it--I admit the animation could be better, but it's such a good story! I'm currently debating what to watch next; maybe Nadesico? Hmm....

•We apparently have a sex offender working in our neighborhood (it's the law that the neighborhood gets notified of sex offenders living or working there). You can imagine how thrilled Mom and I are about this--well, we're being careful about locking the doors and so on.

•I've officially requested the days off for Nekocon! And I've started working on my costume...*sweatdrop* Two kimonos means a *lot* of fabric! Ah well, at least kimonos aren't that difficult to make. Must do X screencapping....

•Oh, and Mom is getting into online dating. Don't ask. Just...don't.

•Before I get into the Shocking Tales, let me just say that this job is really getting on my nerves. I am so not getting paid enough to get yelled at all day. Some people....but whatever.

And now, what you've all been waiting for...the Labor-Day-Delayed Shocking Tales from Customer Service!!! )
amatyultare: (Default)
Gah, what a day. All sorts of obnoxious people...eh, at least it's over now. I'm so tired and swore to myself that I'd watch at least a few episodes of anime tonight, so a quick update.

Playlist for the 2005-2006 Mixed CD from Ana, with explanations )

Shocking Tales from Customer Service! Last week's answer and this week's challenge )

Anime time--later, all!
amatyultare: (Default)
Ah, Mondays. There's nothing like being cursed at first thing in the morning to bring a song to the heart...actually, at this point, things like that mostly amuse me. I only really get upset when I feel bad for the person (which does not include, say, people who wait 14 months before contesting a $90 charge on their account or people who insist that they have a nonexistant version of an OS on their computer...)

I got Kiki’s Delivery Serivce from Netflix and watched it this weekend, as well as House of Flying Daggers. HFD was good, of course--well, it’s a Zhang Yimou film. Although, did the Chinese even use horses for military/police purposes before the Mongol invasion? *looks at Kris and Regan expectantly* And of course I had to look up that it was taking place during the Tang dynasty. I know that dynasty was famous for *something*... Gah, it’s been too long since Core China. And Kiki? Extremely cute, extremely well-done in that Miyazaki way. Of course there was no dramatic tension at all (what you could consider the major ‘plot’ happens in the last 15 minutes), but hey, it’s Miyazaki. Anyway, next up is Mahoromatic season two (yeah, I know it’s not supposed to be as good as season one, but I wanna see it!). Yeah anime!

And of course, it’s another Monday, so we have part two of Shocking Stories from Customer Service: True or False?!?

First, the answer from last week )

And Now, This Week’s Challenge! )

Also, NB: REQUEST FOR INFORMATION. My sister has to be at Sarah Lawrence (about half an hour north of NYC) on the 27th. First years at Sarah Lawrence are not allowed to drive and Mom’s semester starts the week before that so she can’t bring Erica down, so I have been drafted. With that in mind--if I dropped by Colgate on the 27th or 28th on my way back to Maine, who would be there and at what time? I can always help people unload their cars, unpack, etc....anyway, all ‘Gate people who reads this, please comment!

I’m so not getting enough sleep during the week...okay, I’ll quickly check Nerudia, take a shower, and go to sleep. Later, all!

EDIT: *whines* My cuts aren't working properly...and I'm too lazy to figure out why....eh, whatever.

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