oh, stop your whining
Jun. 3rd, 2008 07:42 pmDear Coworker,
I understand that when you have multiple contracts to take calls for, it is busy. And therefore getting extra work piled on top of that can be unpleasant.
However, when a manager says "hey we had this issue and need to call a bunch of customers back...I know you are busy so if you have any free time between calls, here are some names and numbers, but no pressure" (this is an almost literal quote), please do not spend 10 freaking minutes complaining about OMG too much to do! The only time you'd need to do this extra work is if you have time without calls (i.e. FREE TIME). And you are here to do WORK. While it is nice to have free time between calls, it's not a requirement.
I, for example, have a ton of stuff that has to be done REGARDLESS of call volume; it's not optional. Do you see me sitting around whining? No. (Because I don't have time. ^_^)
Love, me.
13 minutes until I can go home! Or rather, buy a mousepad with wrist support (because our HR has run out and my wrists are seriously starting to hurt) and then go home.
I understand that when you have multiple contracts to take calls for, it is busy. And therefore getting extra work piled on top of that can be unpleasant.
However, when a manager says "hey we had this issue and need to call a bunch of customers back...I know you are busy so if you have any free time between calls, here are some names and numbers, but no pressure" (this is an almost literal quote), please do not spend 10 freaking minutes complaining about OMG too much to do! The only time you'd need to do this extra work is if you have time without calls (i.e. FREE TIME). And you are here to do WORK. While it is nice to have free time between calls, it's not a requirement.
I, for example, have a ton of stuff that has to be done REGARDLESS of call volume; it's not optional. Do you see me sitting around whining? No. (Because I don't have time. ^_^)
Love, me.
13 minutes until I can go home! Or rather, buy a mousepad with wrist support (because our HR has run out and my wrists are seriously starting to hurt) and then go home.