to make fantasy reality again....
Sep. 6th, 2005 10:00 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
amatyultareI've been putting off posting until I finished Fushigi Yuugi, so I've got a bunch of random stuff. Bear with me and the Bullet Points of Doom™.
•I have indeed finished Fushigi Yuugi (and Descendants of Darkness, but that was way back on Saturday). I finished it all in four days, go me! I got through 46 episodes during the long weekend, and watched the last six episodes tonight. My mom's all like, 'Why are you watching it so fast?' and I....didn't even respond because I was too busy watching. So good! Never has anything fictional made me cry so much. I'm so buying it--I admit the animation could be better, but it's such a good story! I'm currently debating what to watch next; maybe Nadesico? Hmm....
•We apparently have a sex offender working in our neighborhood (it's the law that the neighborhood gets notified of sex offenders living or working there). You can imagine how thrilled Mom and I are about this--well, we're being careful about locking the doors and so on.
•I've officially requested the days off for Nekocon! And I've started working on my costume...*sweatdrop* Two kimonos means a *lot* of fabric! Ah well, at least kimonos aren't that difficult to make. Must do X screencapping....
•Oh, and Mom is getting into online dating. Don't ask. Just...don't.
•Before I get into the Shocking Tales, let me just say that this job is really getting on my nerves. I am so not getting paid enough to get yelled at all day. Some people....but whatever.
And now, what you've all been waiting for...the Labor-Day-Delayed Shocking Tales from Customer Service--True or False?!?
Last week was: True! To be fair, it didn't take me *ten* minutes to figure it out--more like 7. And that was because phone sex lines don't say what they are right away--maybe to keep from being shut down? It all sounded so professional for a while....
This week: Anecdotal time. People seem to think that because Dell is a mail order company, if they send something back that Dell is obligated to give them credit for it (this is somewhat akin to throwing a shirt you bought back in the door of the store you bought it from and expecting them to throw the money you paid back). Just today I had a customer on the line who was insisting angrily that he was going to send his computer back to Dell and what were we going to do about it? I told him he was free to do whatever he wanted with his computer but Dell wasn't going to give him his money back even if he shipped it back to us. Of course, he screamed a few obscenities at me and hung up.
And part two: when I told my team leader/coach, she scolded me (gently) for not calling the customer back. Because no matter how the call gets disconnected, if it happens before the end of the call, the customer service representative is required to call the customer back. That's one of my least favorite Dell rules.
•I have indeed finished Fushigi Yuugi (and Descendants of Darkness, but that was way back on Saturday). I finished it all in four days, go me! I got through 46 episodes during the long weekend, and watched the last six episodes tonight. My mom's all like, 'Why are you watching it so fast?' and I....didn't even respond because I was too busy watching. So good! Never has anything fictional made me cry so much. I'm so buying it--I admit the animation could be better, but it's such a good story! I'm currently debating what to watch next; maybe Nadesico? Hmm....
•We apparently have a sex offender working in our neighborhood (it's the law that the neighborhood gets notified of sex offenders living or working there). You can imagine how thrilled Mom and I are about this--well, we're being careful about locking the doors and so on.
•I've officially requested the days off for Nekocon! And I've started working on my costume...*sweatdrop* Two kimonos means a *lot* of fabric! Ah well, at least kimonos aren't that difficult to make. Must do X screencapping....
•Oh, and Mom is getting into online dating. Don't ask. Just...don't.
•Before I get into the Shocking Tales, let me just say that this job is really getting on my nerves. I am so not getting paid enough to get yelled at all day. Some people....but whatever.
And now, what you've all been waiting for...the Labor-Day-Delayed Shocking Tales from Customer Service--True or False?!?
Last week was: True! To be fair, it didn't take me *ten* minutes to figure it out--more like 7. And that was because phone sex lines don't say what they are right away--maybe to keep from being shut down? It all sounded so professional for a while....
This week: Anecdotal time. People seem to think that because Dell is a mail order company, if they send something back that Dell is obligated to give them credit for it (this is somewhat akin to throwing a shirt you bought back in the door of the store you bought it from and expecting them to throw the money you paid back). Just today I had a customer on the line who was insisting angrily that he was going to send his computer back to Dell and what were we going to do about it? I told him he was free to do whatever he wanted with his computer but Dell wasn't going to give him his money back even if he shipped it back to us. Of course, he screamed a few obscenities at me and hung up.
And part two: when I told my team leader/coach, she scolded me (gently) for not calling the customer back. Because no matter how the call gets disconnected, if it happens before the end of the call, the customer service representative is required to call the customer back. That's one of my least favorite Dell rules.
